They are all about the money not the service or the customer hundred bucks an hour just to diagnose

Great experience! Awesome shop with outstanding service.

These guys are terrific diagnosticians. I have driven Volvos for 30+ yrs and, since moving to Cookeville, I have found that driving to dealerships in either Nashville or Knoxville for routine servicing was really inconvenient. I was delighted to learn about Elite Automotive Specialists and how they use the same parts that are used by the Volvo service centers, and that Elite has access to the same diagnostic equipment and software that would be used at a Volvo dealer. I recently visited them for a 40,000 mile service, and to check a "low voltage" warning regarding my battery. The Elite staff discovered that the problem was caused when a local tire and battery repair company replaced my battery with one that did not meet the specs for my 2016 model, and that shop's failure to register the battery with the car. Who would have thought that getting a battery replaced by a shop that was not adequately familiar with the requirements for my Volvo could create such problems? That was certainly a learning experience for me. Fortunately, Elite's repair of the problem prevented damage to my car's electrical system. The Elite service advisor James explained all the issues related to the battery problem, as well as summarizing the 40K service findings. I highly recommend Elite for anyone who wants excellent service.

It you want a good Auto tech this is where to go.

Top service, diagnose the vehicle and explain the problem well, they listen to clients and figure out the vehicle problems. reasonable price.

This was an excellent car-buying experience. Here's what Elite Automotive is all about: - I bought my (affordable) dream car and was tought how to drive manual in less than an hour by David Smith, followed up with some stop-and-go by Jr. - They drove behind me until we reached the interstate (since it was my first day driving manual) to make sure I made it alright and without incident. - They performed touch-up work in front of me. If they missed something, all I had to do was point it out and it was taken care of. - The windscreen was plastered with minor chips (that'd take nothing more than a full buff), but they knocked down the price of the car enough for me to replace the whole thing and have the glass installed. - They paid $1,500 more for my car than my other offers (for the value of the car, it was a considerable amount). - Beat my interest rate on my previous loan by .85% given the same term length.