5

I can't speak highly enough of Elite. They kept me informed at every step and the quality of work was exceptional.

4

1

Bait and switch quote extremely on the high end. Ended up coming to get the vehicle and taking it to South Willow in Cookeville who did the work for half the price and did an excellent job. Completely wasted my time.

5

Gotta check these guys out.

Thank you very much for trusting us with your automotive needs.

- Elite Automotive
5

Excellent and reliable service by auto professionals. Friendly, fast and fair. Highly recommend

Thank you for your kind words. We greatly appreciate your business!

- Elite Automotive
5

2

Took my well maintained 2010 X5 (126k miles) in for a check engine light. Elite kept finding additional issues. Spent nearly $6k for repairs. Yes, it's a BMW but parts and labor too expensive. Less than 100 miles later other issues came up. Finding a good repair shop is a lot about trust, to be fair, I don't trust them. The problem turned out to be the breaks. Which your team told me we’re fine.

Dale, I am very sorry to see your loss of confidence in our services completed last year. We warranty both the work and the purchased parts that were apart of these services & repairs. If another issue presents itself, we are more then happy to recheck the vehicle and diagnose the culprit. If for any reason the issue is due to a faulty part that we replaced, it falls under this warranty and the needed repairs are covered. In the future, please consider this when you are needing service, or when a fault occurs. We appreciate your business. We want to provide security in not only our supplied services, but also in your vehicle... extending it's lifespan and maintaining it's reliability. Again, don't hesitate to call us if you have any further issues.

- Elite Automotive
5

The customer service is outstanding. The time and detail used by the mechanic is 2nd to none. The communications with the customer exceeds the standard. I am not easily impressed. But I cannot believe how EPIC my experience was at ELITE! The name says it all👍🏼

Thank you for your kind words. We greatly appreciate your business!

- Elite Automotive
5

Was traveling when my car malfunctioned. I happened to be near Sparta and someone directed me to them. They diagnosed my car's problem and set me up in one of their rental/loaners so I could be, safely, on my way before the winter storm hit. I was thankful for their attention and advice.

We are very happy that you chose us to service your vehicle. It is great to hear that we were able to accommodate you through this event. We would be glad to supply you with further services if you are ever in our area again. Take care!

- Elite Automotive
5

Thank you for your review!

- Elite Automotive
4105 McMinnville Highway Sparta, TN 38583 | (931) 657-9170
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