This place will rip you off in a heart beat ,they have no idea what they are doing. They will just tell you somthing is broke just to get money out of you is this is the type of mechanic shop this is. Useless people, they tried to tell me 3 different things wrong with my car that he said "might" fix it only 350 each is all 1000 all together he said and it still might not fix it. They are crooked people trying to look like they are doing the right thing but are reallly scam artists.
I'm sorry you were not happy with our services, Nathan. We sincerely tried to be as helpful as possible. The quote for the possible repair was not, as you said in your review, over a thousand dollars. Actually, it was less than $350 for all 3 failing components, including parts, labor, and diagnostics. I provided you with a printed quote. When you told us that you could not afford those repairs, I took the time to show you how you could perform the repairs yourself so that you could save money, and gave you the part numbers for each component so that you could source them yourself. I'm also sorry that you were upset that we charged you diagnostic time, considering a technician spent an hour on the vehicle, and I personally spent 30 minutes with you explaining everything, we don't feel that half an hour of shop rate was too much to ask. Its impossible to keep a business open when donating all of our time without compensation, and $48.00 for 1 person at 1 hour and another half hour for another (1.5 hours of labor) is quite reasonable when the nearest Volvo dealer charges $125/hr. Please, in the future, understand that all of us have jobs, and no one wants to do their job for free. We all have lives and families to support.
- Elite Automotive