Do not ever Use this company My vehicle set for 30 minutes and then put on a front end alignment rack for 30 minutes Then I was told I needed new parts That was gonna be over $700 I declined Then I was charged $132 and they did nothing
Brandon, I am very sorry for your bad experience. We would have greatly appreciated you presenting any questions or doubts you had during your visit. A typical alignment runs 1-1/2 hrs. While 30 minutes may have seemed long... our technician had attempted to complete the alignment. However, he found a failure in your suspension that an alignment could not correct. So, he had to develop a repair plan for you to correct the issue. This involved researching & sourcing parts needed and building an estimate for you to have the issue resolved. The labor time was cut down to correct the amount of services he completed (1 hour, plus tax), as he did complete adjustments outside of the damaged parts.
- Elite Automotive