5

Service was prompt and courteous.

5

Great service

5

My first visit with Elite. Wonderful experience. Everyone, not just management, i mean everyone is concerned about doing the best possible job and making sure you are informed and have a positive experience. My Audi TT needed 60k service, brakes and convertible top motors. The dealership would have been outrageously expensive but I feel elite saved me some money and cared about doing it right. 24 month/24000 mile help if I have an issue with the convertible top is awesome. Great Job. Please thank everyone for me. Ed Buck Cookeville

5

Great place. They find the problem and then fix it. Would highly recommend.

1

Do not ever Use this company My vehicle set for 30 minutes and then put on a front end alignment rack for 30 minutes Then I was told I needed new parts That was gonna be over $700 I declined Then I was charged $132 and they did nothing

Brandon, I am very sorry for your bad experience. We would have greatly appreciated you presenting any questions or doubts you had during your visit. A typical alignment runs 1-1/2 hrs. While 30 minutes may have seemed long... our technician had attempted to complete the alignment. However, he found a failure in your suspension that an alignment could not correct. So, he had to develop a repair plan for you to correct the issue. This involved researching & sourcing parts needed and building an estimate for you to have the issue resolved. The labor time was cut down to correct the amount of services he completed (1 hour, plus tax), as he did complete adjustments outside of the damaged parts.

- Elite Automotive
5

Thank you for your feedback!

- Elite Automotive
5

Really appreciate the new coffee/snack room with huge glass windows. Mini and my VW follow manufacturer maintenance schedule in one location. No traffic No stress location!

5

They treated me very nice. Got my Crossfire back to running properly! Thank you so much guys for all the hard work you do!

5

5

Always great to work with these guys. Work was done in a timely manner and done properly. Can’t thank them enough.

4105 McMinnville Highway Sparta, TN 38583 | (931) 657-9170
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Elite Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Elite Automotive (931) 657-9170 if you have any issues in accessing any area of our website.